Case Manager

Remote - Hackensack, NJ

Reports To: Director of Operations

ESSENTIAL JOB FUNCTIONS/ DUTIES

The essential functions/duties include, but are not limited to the following:

•    Responsible for initial Data Entry in Epp and creating electronic case file for each child.   

•    Address RFS mailbox to ensure timely notification of case assignment to providers.

•    Tracking and daily reporting of First Attend Dates on the State Broadcast System and documentation of any reasons for delays on SBS and EPP.    

•    Manage following reports: New Student by Month and Active Student Roster to ensures EIP services are being provided at mandated frequency as per authorized IFSP.

•    Secure consent forms and any other required documentation for the timely initiation of services.

•    Work closely with Program Manager(s) and Clinical team to ensure all progress summaries are completed timely.  

•    Responsible for addressing Utilization report for designated counties with the goal to achieve 85% or higher utilization.

•    Maintains consistent communication with practitioners via phone and / or email and timely response to inquiries.

•    Documents all follow-ups and communication with practitioners, program managers, and Service Coordinators in Eprovider plus (EPP).

•    Provides ongoing communication with service coordinators.

•    Attends required meetings and participates in projects or committees as requested.

•    Maintains practitioner, client, and company confidentiality.

•    Responsible for special projects and additional responsibilities as needed.

•    Assist team and program managers with coverage of broadcast as needed.

KNOWLEDGE, SKILLS AND ABILITIES

The items listed below are representative of the knowledge, skill, and/or ability required:

•    Early Intervention case management

•    NJEIMS

SUPERVISORY RESPONSIBILITIES

•    N/A

REQUIREMENTS

•    Experience with Early Intervention case management

•    At minimum bachelor’s degree, high diploma accepted if relevant EI experience is applicable  

PHYSICAL REQUIREMENTS

•    Hand dexterity ability (ability to operate mobile device, telephone, computer)

•    Ability to sit for extended periods of time

NOTE:     The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification.  They are not intended to be constructed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

This job description may be changed or updated at any time without notice.